Siv Apple Mail's Troubleshooting Tools

by Tom Nelson

Apple Mail yog ib qho ncaj nraim kom teeb tsa thiab siv . Nrog rau cov kev taw qhia yoojyim uas tswj koj cov txheej txheem los tsim cov nyiaj, Kua tseem muab ob peb cov teebmeem kev teeb tsa coj los pab koj thaum muaj tej yam tsis ua haujlwm.

Qhov kev pabcuam thib peb rau kev kuaj kabmob yog qhov kev ua haujlwm hauv lub qhovrooj, Tus Kws Tshuaj Kev Sib Txuas, thiab Kev Xa Ntawv Xa.

01 ntawm 03

Siv Apple Mail's Activity Window

Lub Mac's xa ntawv muaj xws li ib tug xov tooj ntawm cov teeb meem cov cuab yeej uas tuaj yeem tau txais koj cov neeg tuaj ua haujlwm. Khoos phib tawj yees duab: iStock

Qhov chaw ua haujlwm, muaj cai xaiv qhov rai, Kev ua los ntawm Apple Mail cov ntawv qhia zaub mov, qhia txog tus txheej xwm thaum xa lossis txais xa ntawv rau txhua tus ntawv xa email uas koj muaj. Nws yog ib qho yooj yim los saib dab tsi yuav tsum mus, xws li ib qho SMTP (Yooj Ywg Ntawv Tiv Thaiv Cov Ntawv Teev Npe) neeg tawm tsam kev sib txuas, ib qho tsis ncaj ncees rau tus password, los yog cov sij hawm yooj yim vim hais tias cov xa ntawv xa tuaj cuag tsis tau.

Qhov kev ua ub no ua tau hloov lub sij hawm, nrog cov ua ntej xa ntawv ntawm tus xa ntawv app yeej muaj ntau qhov chaw pab tau thiab yuav pab tau. Tab sis txawm nrog cov qauv los txo cov lus qhia nyob rau hauv qhov kev ua ub no, nws tseem yog ib qho ntawm cov thawj qhov chaw mus nrhiav teeb meem.

Qhov kev ua haujlwm hauv qab no tsis muaj ib txoj hauv kev kho qhov teebmeem, tabsis nws txoj cai yuav ceeb toom rau koj thaum muaj ib yam dab tsi tsis zoo rau koj qhov kev xa ntawv thiab feem ntau pab koj paub tias nws yog dab tsi. Yog tias qhov chaw ua haujlwm pom muaj teeb meem nrog ib lossis ntau tshaj ntawm koj tus account, koj yuav xav sim ob qhov teeb meem pab ntxiv los ntawm Apple.

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Siv Apple Mail tus kws kho mob

Tus Kws Tshuaj Kev Sib Txuas tuaj yeem qhia cov teeb meem koj tau muaj thaum sim mus cuag kev xa ntawv. Vijtsam txhaj tshuaj ntawm Coyote Moon, Inc.

Kws Cov Kev Kws Tshaj Kev Sib Tham yuav tuaj yeem pab koj tshawb nrhiav cov teeb meem koj tau xa nrog Xa ntawv.

Tus Kws Kho Mob Kev Txuas Kev Pom Zoo yuav ua kom paub tseeb tias koj nyob hauv internet thiab txheeb xyuas txhua tus ntawv xa nyiaj kom paub tseeb tias koj tuaj yeem xa mus rau kev xa ntawv, nrog rau xa mus xa. Tus txheej xwm rau txhua tus account ces tshwm nyob rau hauv cov kws kho mob lub qhov rais. Yog hais tias koj tsis muaj peev xwm txuas mus rau hauv Internet, Tus Kws Kho Mob Kev Sib Txuas yuav tso khiav Network Diagnostics los taug qab qhov teeb meem ntawm qhov teeb meem.

Feem ntau cov teeb meem xa tawm yog yuav tsum muaj kev txheeb nyiaj ntau dua li kev sib txuas hauv Internet, tiam sis. Txhim kho cov teeb meem hauv kev sib tham, Tus Kws Kho Mob Txuas Xov Tooj muaj ob qho tib si rau txhua tus as khauj thiab txhua daim ntawv teev npe ntawm txhua txoj kev sib txuas mus rau qhov chaw xa email uas tsim nyog.

Khiav Tus Kws Kho Mob

Xaiv Tus Kws Kho Mob Tus Kws Kho Mob los ntawm Lub Qhov Rais Ntawv ntawm Txoj Kev Xa Ntawv.
Tus kws kho mob txuas mus yuav pib qhov kev kuaj xyuas thiab pom cov txiaj ntsig ntawm txhua tus account. Tus kws kho mob ua ntej kuaj xyuas txhua tus neeg lub peev xwm los txais kev xa ntawv thiab tom qab ntawd mam tshawb xyuas txhua tus neeg lub peev xwm xa cov ntawv xa tuaj, yog li yuav muaj ob txoj kev teev npe rau txhua tus account.
Cov nyiaj uas tau sau rau hauv liab muaj qee qhov kev sib txuas qhov teeb meem. Tus kws kho mob txuas nrog yuav qhia txog qhov teeb meem me me, xws li tsis muaj tseeb lub npe lossis tus password. Yuav kom paub ntau ntxiv txog cov teeb meem hauv lub account, koj yuav xav kom tus kws kho mob txuas tus saib cov ntsiab lus (cav) ntawm txhua qhov kev sib txuas.

Saib Cov Lus Qhia Txog Tus Kws Kho Mob

Nyob rau hauv qhov Kev Kws Tshaj Lij Kws Nres, nyem qhov "Qhia Qhia" khawm.
Lub tais yuav xaub tawm hauv qab ntawm qhov rais. Thaum lawv ua tau, lub tais no yuav ua rau pom lub cav. Nias 'Next Again' button mus rerun Doctor Connection thiab tso saib cov cav hauv tais.

Koj tuaj yeem hloov los ntawm cov cav kom pom cov teeb meem thiab pom cov ncauj lus kom ntxaws dua rau txhua yam teeb meem. Qhov teeb meem nrog cov yeeb yam nthuav tawm hauv Tus Kws Kho Mob Kev Sib Ntsib yog tias cov ntawv nyeem tsis tuaj yeem tshawb nrhiav, yam tsawg kawg hauv qhov Kev Kws Kho Mob Kws Kho Mob. Yog tias koj muaj ntau yam nyiaj, ua haujlwm los ntawm cov cav yuav tuaj yeem ua tau. Koj tuaj yeem tau muab cov ntaub ntawv tso rau hauv cov ntawv nyeem thiab tom qab ntawd sim mus nrhiav cov ntaub ntawv qhia txog tus account, tiam sis nws muaj lwm txoj hauv kev: Tus xa ntawv xa lawv tus kheej, uas koj lub cev ceev tabs.

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Siv Console To Review Mail Logs

Tuav kom muaj kev sib txuas ntawm cov dej num txuas, tso tus cim kos npe rau hauv Txuas Txuas Kev Ua Hauj Lwm. Vijtsam txhaj tshuaj ntawm Coyote Moon, Inc.

Thaum lub qhov Rooj Ua Haujlwm yuav ua rau pom qhov tseeb tshwm sim thaum koj xa lossis tau txais cov ntawv xa tuaj, xa cov ntawv xa rov qab mus rau ib kauj ruam ntxiv thiab khaws cov ntaub ntawv ntawm txhua qhov kev tshwm sim. Vim tias qhov chaw ua haujlwm yog qhov tseeb, yog koj tig los yog ntsais muag, koj yuav tsis pom qhov teeb meem txuas. Kev xa ntawv cav, ntawm qhov tod tes, khaws cov ntaub ntawv ntawm txoj kev sib txuas ua ke uas koj tuaj yeem saib xyuas koj lub caij nyoog.

Enabling xa ntawv cav ( OS X Mountain Lion thiab Earlier)

Kua muaj xws li AppleScript xa daim ntawv xa tawm. Thaum nws qhib rau, Cov Chaw Teev Kev Tshawb Fawb yuav cia taug qab ntawm koj cov ntawv xa tawm kom txog thaum koj tawm ntawm daim ntawv thov xa tawm. Yog tias koj xav kom Thaj Sau Npe Xaiv Ua Ntej, koj yuav tsum rov qab tso cov ntawv ua ntej txhua zaus koj xa Email.

Tig Xa Ntawv Xa Mus

Yog xa ntawv qhib, tshem xa tawm.
Qhib daim nplaub tshev ntawm: / Library / Scripts / Mail Scripts.
Ob-nias lub 'Turn on Logging.scpt' file.
Yog tias qhib qhov ncauj ntawm AppleScript Editor, nias qhov 'Run' button nyob rau sab laug ces kaum.
Yog tias lub thawv qhib, nug yog tias koj xav khiav cov ntawv, nyem 'khiav.'
Tom ntej no, lub thawv qhib yuav qhib, nug yog tias koj xav kom 'Txhawb lub hnab nyiaj rau kev kuaj lossis xa xa ntawv. Txiav xa ntawv tuaj xaj tawm. ' Nyem qhov 'Ob' khawm.
Kev sau npe yuav ua tau, thiab Xa Ntawv xa tawm.

Saib Cov Ntawv Teev Npe

Xa ntawv xa tawm raws li Console messages uas tuaj yeem tshwm rau Apple Console application. Console tso cai rau koj mus saib ntau yam cav koj Mac ceev.

Tua Tseg Console, nyob ntawm / Cov Kev Siv / Cov Siv Nruab Nrab /.
Nyob rau hauv lub qhov rais Console, nthuav qhov Database Searches hauv cheeb tsam nyob sab laug.
Xaiv qhov kev nkag teb chaws Console.
Pear right hand pane yuav tam sim no tso saib tag nrho cov lus sau rau hauv Console. Kev xa ntawv yuav muaj tus sender ID com.apple.mail. Koj tuaj yeem lim tawm tag nrho lwm cov lus tshaj tawm Console los ntawm kev nkag mus rau com.apple.mail rau hauv lub teb lim nyob rau sab saum toj ntawm sab xis ntawm lub qhov rais Console. Koj kuj tuaj yeem siv lub teb lim kom nrhiav tau tus email uas yog muaj teeb meem. Piv txwv, yog tias koj muaj teeb meem txuas mus rau Gmail, sim nkag mus rau 'gmail.com' (tsis muaj quotes) hauv lub teb lim. Yog tias koj tsuas muaj qhov teeb meem kev txuas thaum xa ntawv, sim nkag mus 'smtp' (tsis muaj quotes) hauv lim teb los tsuas qhia cov cav thaum xa email.

Enabling xa ntawv cav (OS X Mavericks thiab Tom qab)

Qhib Tus Kws Kho Mob Tiv Thaiv hauv qhov chaw xa ntawv los xaiv qhov rais, Tus Kws Kho Mob Tivthaiv.
Muab ib lub thev tso rau hauv lub thawv uas sau tseg Kev Txuas Ua Haujlwm.

Saib xa ntawv OS X Mavericks thiab tom qab ntawd

Nyob rau hauv versions dhau los ntawm Mac OS, koj yuav siv lub Console mus saib xa ntawv cav. Raws li ntawm OS X Mavericks, koj tuaj yeem txiav dhau qhov Console app thiab saib cov cav sau nrog cov ntawv nyeem, xws li Console yog tias koj xav tau.

Hauv Xa Ntawv, Qhib Tus Kws Kho Mob Khiav Pej Xeem thiab nias lub Tshawb Pom Taw Qhia.
Lub Finder window yuav qhib qhov tso cov nplaub tshev uas muaj cov xa xa tawm.
Muaj cov neeg sau rau txhua tus Email xa koj tau teem rau koj lub Mac.
Double-click lub cav qhib nyob rau hauv TextEdit, los yog txoj cai-nias lub cav thiab xaiv Qhib nrog los ntawm cov ntawv qhia popup tuaj qhib lub cav hauv app uas koj xaiv.

Koj tuaj yeem siv Daim Ntawv Teev Npe los nrhiav cov teeb meem koj tau muaj, xws li cov passwords raug tso tseg, kev sib txuas raug tso tseg, los yog cov servers. Thaum koj nrhiav qhov teeb meem, siv Xa ntawv los kho qhov Account settings, sim sim khiav tus kws kho mob txuas ntxiv rau kev sim sai. Cov teeb meem feem ntau yog tsis yog tus account lub npe lossis tus password , txuas mus rau qhov tsis yog neeg rau zaub mov, qhov chaw nres nkoj tsis ncaj ncees lawm, los yog siv qhov tseeb ntawm authentication.

Siv cov cav kom xyuas tag nrho cov saum toj no tawm tsam cov ntaub ntawv koj email kws kho mob tau muab rau koj teem koj tus neeg siv email. Thaum kawg, yog tias koj tseem muaj teeb meem, luam xa daim ntawv teev npe uas qhia qhov teeb meem thiab nug koj tus kws kho mob email kom rov xyuas lawv thiab pab.