Yuav Qhia Li Cas Rau Purchase Problem for iTunes Support

Yuav ua li cas yog hais tias koj cov khw muag khoom hauv iTunes yuav yuam kev

Kev yuav cov suab paj nruag , cov yeeb yaj duab, apps, cov ntawv sau, thiab lwm yam., Los ntawm Apple's iTunes Store feem ntau yog ib qho kev ua tsis muaj teeb meem thiab tsis muaj teeb meem uas mus tsis muaj qhov khawm. Tab sis qee zaus koj yuav khiav mus rau ib qho teeb meem yuav khoom uas yuav tsum tau qhia rau Apple. Cov teeb meem uas koj yuav ntsib thaum muag thiab downloading cov khoom ntawm lub khw hauv iTunes muaj xws li:

Hloov Cov Ntaub Ntawv

Hauv no scenario, cov txheej txheem ntawm kev yuav khoom thiab downloading koj cov khoom cia hauv iTunes yuav tshwm sim kom tau tiav tiav, tab sis koj pom tau tias qhov khoom tsis ua haujlwm lossis tsis tiav; xws li ib zaj nkauj uas dheev tsis ua hauj lwm ib nrab ntawm txoj kev los ntawm. Cov khoom ntawm koj tus tsav nyuaj yog li ntawd corrupted thiab xav tau kev tshaj qhia rau cov kua kom koj thiaj li download tau ib qho hloov.

Koj Txuas Hluav Taws Xob Hauv Chaw Nkag Thaum Mus Daus

Qhov no yog ib qho teeb meem tshwm sim uas tshwm sim thaum koj tabtom tawm koj cov khoom siv mus rau koj lub computer. Qhov uas yuav muaj yog, koj yuav tuaj yeem nrog cov ntaub ntawv los yog tsis muaj dab tsi kiag li!

Daus yog tu ncua (ntawm tus neeg rau zaub mov kawg)

Qhov no tsis tshua muaj, tab sis yuav muaj qee zaum thaum muaj qhov teeb meem daus koj cov khoom los ntawm cov neeg siv cuab yeej iTunes. Koj tseem yuav tau them nqi rau qhov kev yuav khoom no thiab yog li tseem ceeb kom xa cov ntaub ntawv ntawm Apple no tuaj yeem xa koj cov khoom siv.

Cov no yog cov piv txwv ntawm cov khoom tiav tsis tiav uas koj tuaj yeem ncaj qha mus qhia ntawm iTunes software thiaj li yog ib qho ntawm Apple cov neeg sawv cev los mus tshawb xyuas.

Siv iTunes Software Qhov Kev Pab Cuam Tshuam Cov Lus Teeb Meem

Kev tshaj tawm built-in tsis yog ib txwm yooj yim mus nrhiav hauv iTunes, yog li ua raws li cov kauj ruam hauv qab no seb yuav ua li cas xa Apple lus txog koj qhov teeb meem hauv iTunes.

  1. Khiav qhov kev pabcuam iTunes software thiab siv cov software tshiab yog tias muaj kev cuam tshuam.
  2. Nyob rau sab laug qhov rai pane, nyem rau ntawm qhov link hauv iTunes (qhov no muaj nyob rau hauv seem seem).
  3. Nyob ze sab saum toj ntawm sab xis ntawm lub vijtsam, nias lub kos npe hauv khawm. Ntaus hauv koj tus Apple ID (qhov no feem ntau yog koj tus email chaw nyob) thiab lo lus zais hauv cov lus teb. Nyem Sau Npe mus.
  4. Nias ntawm lub xub-khawm ntawm koj lub npe Apple ID (tso tawm rau sab saum toj ntawm sab xis ntawm lub vijtsam ua ntej) thiab xaiv Account Account xaiv.
  5. Tshem lub Account Information screen kom txog rau thaum koj pom Purchase History section. Nias rau ntawm Tag Nrho qhov txuas (hauv qee lub xov tooj ntawm iTunes no yog hu ua Purchase History) los saib koj cov kev yuav khoom.
  6. Hauv qab ntawm qhov kev nqes taw keeb kwm yuav khoom, nias rau Daim Ntawv Tshaj Qhia ib qho teeb meem khawm.
  7. Nrhiav cov khoom koj xav qhia thiab nyem qhov xub (hauv daim ntawv qhia hnub).
  8. Nyob rau tom qab lub vijtsam, nias lub Tshaj Qhia Teebmeem Hyperlink rau qhov khoom koj muaj qhov teeb meem nrog.
  9. Tshawb cov ntawv qhia zaub mov rau ntawm daim ntawv ceeb toom qhia thiab xaiv qhov kev xaiv uas zoo tshaj plaws rau koj hom teeb meem.
  1. Nws tseem yog ib lub tswv yim zoo kom ntxiv tau cov ntaub ntawv ntau tshaj li koj tuaj yeem ua rau hauv Cov Lus Qhia kom koj qhov teebmeem tau sai sai los ntawm lub tuam txhab them nyiaj yug Apple.
  2. Thaum kawg nias lub Tshawb Xub Xaiv xa koj daim ntawv qhia.

Koj yuav nquag tau txais ib qho lus teb ntawm email chaw nyob uas yog sau npe rau koj tus account Apple hauv 24 teev.